Privacy Policy

Privacy Policy for http://collision-repair-quotes.collision-talk.com

Introduction

Welcome to the online platform of collision repair quotes (henceforth referred to as “the Company” or “we”). We are dedicated to maintaining a transparent and secure environment for our users, ensuring their privacy is protected at all times. This Privacy Policy outlines our practices regarding the collection, management, and protection of personal data in compliance with various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), as well as the Colorado, Utah, Connecticut, Virginia, South Africa, and other relevant state privacy laws.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to privacy practices of other websites, apps, or services accessible through links on our platform, as each has its own privacy policies governing data collection.

Processing Activities

This Privacy Policy governs situations where you:

  1. Utilize our applications and services as an authorized user.
  2. Visit any website associated with this Privacy Statement.
  3. Engage with us via communications such as newsletters, emails, calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal data to enhance your experience and provide efficient service. This includes:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Data needed for processing transactions, including cardholder details (partially or fully encrypted) and billing addresses.
  • Financial Information: Your financial records, if relevant to our services, are securely stored in compliance with financial privacy standards.
  • Purchase Information: Details of products or services you have purchased from us.
  • Mobile Device Identifiers: Unique device identifiers or IP addresses to enable functionality and analytics.
  • Location Data: Geolocation data for various purposes, including providing location-based services.
  • Feedback: Your comments, suggestions, and reviews, which help us improve our products and services.
  • Social Media Information: Data from social media platforms when you interact with us through these channels.
  • Product Information: Details about the products or services you have shown interest in or purchased.

We collect this data through various methods: user input forms, account settings, browsing behavior, application interactions, and automated technologies (e.g., cookies). Additionally, we may receive personal data from third parties who assist us in providing services, always adhering to their respective privacy agreements.

Cookies

Cookies are small text files stored on your device by our website or applications for various purposes:

  • Strictly Necessary: These cookies enable core functionalities such as login and account management.
  • Preference: They remember user preferences and settings for a personalized experience.
  • Analytics: Analytics cookies help us understand how users interact with our platform, providing insights to enhance functionality.

Users have the option to control non-essential cookie usage through our Cookie Manager.

Retention and Deletion

We retain personal data as necessary for the fulfillment of specific purposes, such as:

  • Providing and improving our services
  • Complying with legal obligations
  • Engaging in research and analytics

Once these purposes are achieved or when no longer required by law, we delete or anonymize your personal data.

Security Measures

We take robust security measures to safeguard your personal information:

  • Implementing encryption protocols for secure data transmission and storage.
  • Engaging reputable third-party processing partners who adhere to strict security standards.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal data from children in this age group.

Your Rights

Depending on your location, you possess various rights regarding your personal data:

  • Access to your data and its usage details.
  • Request rectification if your data is inaccurate or incomplete.
  • Erasure (right to be forgotten) under certain circumstances.
  • Restriction on processing for specific situations.
  • Portability of your data, allowing transfer to another service provider.
  • Right to object to the processing of your data in certain cases.
  • Non-discrimination for exercising your privacy rights.
  • The right to file appeals or complaints with supervisory authorities.

To exercise these rights, please contact our dedicated privacy team via the channels provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effectively communicated through notifications on our website and/or direct communication with users.

Contact Information

For any questions, requests for unsubscribe, or data-related inquiries, please reach out to us via:

  • Email: [email protected]
  • Physical Address (for written correspondence): [Insert Address]